Blog post28 Oct 2015 12 Ways to Supercharge Customer Engagement with SMS Your customers are demanding faster, more convenient access to information and expect a prompt response from your business. Luckily for you, they’re never far away… Learn more
Blog post8 Oct 2015 Four Case Studies Involving SMS and Positive Customer Service Interactions By now, most people understand that SMS – as a customer service and marketing medium – is here to stay. Each year, adoption rates increase and consumers become increasingly more… Learn more
Blog post5 May 2015 10 Mistakes To Avoid With Your US SMS Campaign Submission You have worked hard to finally get your SMS campaign submitted to the carriers for their approval. The waiting is over in a rush, like the verbal equivalent of a… Learn more
Blog post25 Feb 2015 4 Keys to Successfully Supporting your Customers’ Mobile Moments Julie Ask and Douglas Roberge from Forrester recently published a compelling and powerful report titled, “Create Mobile Moments with Messaging.” I’d like to summarize some of the most interesting bits… Learn more
