Blog post16 Oct 2017 Delight your customers with dull business processes – yes, really Any professional services firm can provide a great client experience at moments of success. But it’s the tough and boring moments where real relationships are… Learn more
Blog post10 Oct 2017 Why Travel Customer Experience Is All About Timing In the travel industry, keeping customers happy is everything. But sometimes all it takes is the right message, at the right time. Learn more
Blog post15 Dec 2016 SMS: Mobile Marketing is just the tip of the iceberg If you believe the only use for SMS is mobile marketing, then we haven’t done a very good job of explaining the versatility of this powerful technology. It can be… Learn more
Blog post23 Nov 2016 5 Tips for Making the Most of SMS During the Holiday Season As we quickly approach the holiday season, brands are beginning to put the final touches on their themed campaigns. If SMS isn’t part of your marketing mix this November and… Learn more
Blog post15 Sep 2016 SMS Research Shows What Customers Want from Retailers SMS is more popular than ever in the retail world, yet only a small fraction of brands are leveraging this powerful communication medium in a high-returning manner. There’s a stark… Learn more
Blog post1 Sep 2016 Back to School: SMS Doesn’t Have to be a Bad Word When you think about distractions in the school environment, what comes to mind? Whether it’s a grade school or college, text messaging has to be near the top of the… Learn more
Blog post28 Jul 2016 The Value of Connecting with Customers Via Global SMS In a marketplace that’s dominated by mobile devices, it’s incredibly important for businesses to develop progressive marketing and engagement strategies that prioritize the technologies and mediums customers are accustomed to… Learn more
Blog post14 Jul 2016 Here’s Why Millennials are Going Mad for Mobile Messaging Unless you’ve been hiding under a rotary phone for the past decade, it should come as no surprise that people love mobile phones. More specifically, millennials have a love affair… Learn more
Blog post19 May 2016 5 Non-Traditional Ways Retailers are Using SMS for Strong Results One of the greatest values of SMS lies in its versatility. Though it’s commonly used as a marketing tool for retailers, and rightly so, it’s worthwhile for much more. If… Learn more
