Blog post16 Oct 2017 Delight your customers with dull business processes – yes, really Any professional services firm can provide a great client experience at moments of success. But it’s the tough and boring moments where real relationships are… Learn more
Blog post10 Oct 2017 Why Travel Customer Experience Is All About Timing In the travel industry, keeping customers happy is everything. But sometimes all it takes is the right message, at the right time. Learn more
Blog post25 Sep 2017 Real Time Marketing Philips recipe for communication to drive engagement and loyalty. Learn more
Blog post5 Dec 2016 When an SMS Could Help Save Your Life Magnetic Resonance Imaging (MRI) machines are one of the most important medical breakthroughs of the past 50 years. MRI researchers were awarded the Nobel Prize in Medicine for discoveries contributing… Learn more
Blog post25 Mar 2016 OpenMarket at SXSW 2016 SouthBySouthWest (SXSW) is one of the worlds largest and longest running technology, music and film conferences, which celebrated its 30th year in Austin Texas in March 2016. Last year SXSW was… Learn more
Blog post10 Mar 2015 High Availability (HA) for Cloud-based Mobile Engagement Services “What do you mean when you say High Availability?” he asked. “I have spoken with some SaaS providers who have some interesting definitions.” This question was posed during a recent… Learn more
Blog post28 May 2014 Welcome to OpenMarket’s Blog OpenMarket helps enterprises use mobile to transform their business – by providing mobile engagement solutions for organizations to optimize their operations and enhance relationships with their customers and employees. As… Learn more