Blog post3 Sep 2014 Insights from the CIO 100 Symposium I attended and presented at the CIO 100 Symposium, August 18-19, 2014, in Rancho Palo Verdes, California. This annual event brings together more than 300… Learn more
Blog post29 Jul 2014 The Answer to a Superior Customer Experience is Already in Your Hands I recently attended the “Total Customer Experience” event in Chicago to gain some insight on how enterprises are creating optimal customer experiences and how we can improve our approach at… Learn more
Blog post7 Jul 2014 US Long Codes for Non-Marketing Use Cases Now that OpenMarket has announced the availability of US long codes, let’s review the differences between US short codes and long codes for SMS messaging. The table below illustrates these… Learn more
Blog post26 Jun 2014 Diary of a Communications Director: Launching in India The following story outlines a real-life scenario of how enterprise executives are incorporating mobile into their internal communications strategies. June 2nd 2014… As if I didn’t have enough on my… Learn more
Blog post17 Jun 2014 5 Reasons Why Inbound MMS is Taking Off in Enterprises Most consumers today use MMS to share photos and videos with friends and family. Until recently, companies have been using MMS primarily to send mobile offers and promotional content (such… Learn more
