Blog post9 Mar 2016 OpenMarket Wins Bronze in 2016 Stevie Awards The Stevie® Awards recently announced its 2016 winners, and OpenMarket took home the bronze for the “Award for Innovation in Customer Service – Telecommunications Industries.”… Learn more
Blog post4 Mar 2016 Why Ad Blocking is the Future of Advertising The mobile advertising world was rocked in February of this year when startup Shine started announcing network level ad blocking agreements with the mobile phone companies such as Three. For… Learn more
Blog post3 Mar 2016 Everything You Need to Know About MMS in the US In 2016, virtually every adult consumer is at least familiar with mobile messaging. And while a lot of the discussion surrounding mobile messaging and business happens in regards to SMS,… Learn more
Blog post25 Feb 2016 The Connection Between Mobile Messaging and Customer Service When you look at mobile messaging and the many ways that it can be used in the business world, you could argue that the biggest potential lies in customer service.… Learn more
Blog post24 Feb 2016 How Financial Institutions are Using Mobile to Redefine Personal Banking I recently had the pleasure of presenting at a Financial Services webinar with Mark Schwanhausser of Javelin Strategy & Research. We talked about the “Convenience Conundrum of Digital Banking” where… Learn more
Blog post4 Feb 2016 The Value of Mobile Messaging for Customer Service Customer service is an essential function for any business. It’s what makes your brand experience unique, and what keeps people coming back to you, even if they might have had… Learn more
Blog post26 Jan 2016 Are You Mobile Friendly? It’s well known that many of the mobile technologies that we are all using as consumers are considered past the initial hype-cycle. However, I thought it would be interesting to… Learn more
Blog post12 Jan 2016 Enterprise-to-Person (E2P) Mobile Messaging Growing Globally As recent market research has pointed out, SMS has become the most widely used form of written communication the human race has ever used. “We highlighted the fact that in… Learn more
Blog post7 Jan 2016 Mobile Messaging: The Secret Weapon of Successful Brands The consumer packaged goods (CPG) industry has relied heavily on mobile messaging for the last couple years. Furthermore, it’s become increasingly clear that having the right SMS strategy is a… Learn more
