Blog post24 May 2016 Will Facebook Chat Bots be Trustworthy? If the above Gartner prediction becomes a reality, then chat bots are a strong candidate for how businesses will automate self-service with their customers. Combine… Learn more
Blog post19 May 2016 5 Non-Traditional Ways Retailers are Using SMS for Strong Results One of the greatest values of SMS lies in its versatility. Though it’s commonly used as a marketing tool for retailers, and rightly so, it’s worthwhile for much more. If… Learn more
Blog post5 May 2016 ‘Shoot Me a Text:’ Why Millennials Prefer Text Over Talk It wasn’t that long ago that a cell phone was the hottest technology in the world. The ability to open a portable phone and make a call anywhere, at any… Learn more
Blog post27 Apr 2016 So Bot Right Now Bots are everywhere. Tech journals and TV segments are overflowing with them. But bots have been around for a very long time. Microsoft’s relentlessly chirpy paperclip assistant “Clippy” seems to… Learn more
Blog post19 Apr 2016 4 Reasons SMS and IoT Should Start Dating It’s spring time and love is in the air. I’ll make a bold proposition that now is the time for SMS and IoT to start dating. It’s the picture-perfect scenario… Learn more
Blog post7 Apr 2016 How Banks are Using SMS to Increase Convenience The banking industry has grown a lot in the 21st century. In particular, the development of mobile banking options has transformed the bank-client relationship. Along the way, it’s been interesting… Learn more
Blog post31 Mar 2016 How Mobile Adoption is Driving New CX Trends At Mobile World Congress in February, more than 90,000 people gathered in Barcelona to discuss the latest trends and developments in mobile tech. A lot of the conversation – both… Learn more
Blog post29 Mar 2016 Mobile Messaging 101 As Forbes writes, digital technology in all of its forms has transformed (or disrupted) the way we think, communicate and do business. Many people believe that mobile messaging, in particular,… Learn more
Blog post17 Mar 2016 How SMS Can Be Used in Transportation, Logistics, and Distribution When you look at companies in transportation, logistics, and distribution, it’s clear that technology and innovation are massively important. Being up to date can mean the difference between being highly… Learn more
