Tag: customer service

Blog post
13 May 2020

10 mobile messaging use cases for insurance

A taste of how SMS is transforming insurance CX

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Blog post
13 May 2020

Three mobile messaging opportunities for insurance companies

How SMS, RCS and Apple Business Chat can improve the insurance experience for customers

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Blog post
26 Jan 2017

OpenMarket SMS Cartoon Series – Sam gets a ‘filthy’ surprise

There’s more surprises from Gran in the final installment of the OpenMarket SMS Cartoon Series. This week Sam receives a loyalty reward via SMS. It’s for two tickets to see…

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Blog post
19 Jan 2017

OpenMarket SMS Cartoon Series – Sam’s search for a plumber proves content is key with SMS

Getting the message right is really important when using SMS for your business. In this latest installment of the OpenMarket SMS Cartoon Series, Sam is impressed with his chosen plumber’s…

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Blog post
3 Jan 2017

More examples of how SMS can help businesses improve customer experience WHILE lowering costs

My colleague, Andy Shirey, has written a few blog posts about the many benefits that businesses realize from leveraging SMS to engage with their customers – “Save Over $6M per…

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Blog post
29 Dec 2016

Which mobile messaging channel is best for your biz?

You know that your business needs to reach millennial customers via mobile devices, but there are so many different channels and mediums. How do you possibly choose the best one?…

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