The rich messaging use case encyclopedia

Rich messaging is about to revolutionise the customer journey in all types of industries. This is your chance to reach customers and employees in precise moments with interactive, video-rich, app-like experiences. Explore the encyclopaedia to find out how your businesses can start using it now.

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Appointment scheduling

Let them choose the slot that works for them.

Hotel check-in and check-out

Give your guests the best start, middle and end to their stay.

Event booking and confirmation

Let customers control their event experience from their phones.

Insurance claims

Make the claims process easy and engaging.

Payment authentication

Use rich messaging to fight fraud.

Product showcase

Promote your products in the right way, at the right time.

Tickets and travel advice

Give them tickets, tips and other useful travel resources.

Delivery scheduling and alerts

Give customers visibility and control with easy delivery scheduling and tracking.

Product customization

Let customers tailor their perfect product before ordering.

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