12 ways insurers are using mobile messaging

A quick, visual guide to innovative SMS, MMS and rich messaging use cases for the insurance industry

It’s time for insurers to turn to mobile messaging to engage with customers, make their lives easier – and save potentially large sums of money.

This visual guide sets out 12 innovative SMS, MMS and rich messaging use cases for insurance companies. It’s a two-minute read. Enjoy!

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Learn about using mobile messaging for:

  • Safety alerts
  • Claim submissions
  • The underwriting process
  • Receiving pictures of damages

 

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There’s one channel that can facilitate “natural conversations”, “perpetual engagement” and “rapid and informed response and fulfillment”: Mobile messaging.