Blog post19 Aug 2014 TCE & MEP, the “Killer Apps” for Supercharged Enterprise Mobile Engagement “Are you experienced, have you ever been experienced, I have”. These are the immortal lines of Jimi Hendrix’s mind expanding 1967 debut. Almost 50 years after… Learn more
Blog post18 Aug 2014 CIOs and CMOs: Solve Your Departmental Differences Using a Mobile Engagement Platform A recent IDC white paper reveals how the use of mobile devices is pervasive in society and that the number of smartphones and tablets shipped worldwide is expected to exceed… Learn more
Blog post12 Aug 2014 Diary of a Communications Director: Launching a Customer-Facing Global SMS Project The following story outlines a real-life scenario of what enterprise executives are considering when launching a global SMS project for their business. August 2014… Well, it’s been a busy month… Learn more
Blog post5 Aug 2014 What You Need to Know about SMS Deliverability A common question that comes up when adding a new region or country to an SMS use case is “what percentage of the SMS messages that I send will be… Learn more
Blog post4 Aug 2014 CIOs and CTOs: Become a Transformer Chris Marsh, a Yankee Group analyst, recently observed, “There are significant architectural implications towards scaling mobility…we will see enterprises lay the foundation for greater automation in their workflows and greater… Learn more
Blog post29 Jul 2014 The Answer to a Superior Customer Experience is Already in Your Hands I recently attended the “Total Customer Experience” event in Chicago to gain some insight on how enterprises are creating optimal customer experiences and how we can improve our approach at… Learn more
Blog post22 Jul 2014 The Future of T2P Messaging Analysts talk about Person to Person (P2P) text messaging declining on the carriers as Over the Top (OTT) solutions like Apple’s iMessage or Facebook’s WhatsApp gain traction as IP-based alternatives… Learn more
Blog post15 Jul 2014 Mobile Apps are Hot, But are They Effective for Enterprises? Most anyone in tech or IT has seen the big stats on mobile apps – billions of downloads (Gartner Says Mobile App Stores Will See Annual Downloads Reach 102 Billion… Learn more
Blog post7 Jul 2014 US Long Codes for Non-Marketing Use Cases Now that OpenMarket has announced the availability of US long codes, let’s review the differences between US short codes and long codes for SMS messaging. The table below illustrates these… Learn more