Blog post29 Oct 2014 Top 13 Insights from the Gartner ITxpo/Symposium A few weeks ago I attended the Gartner ITxpo/Symposium in Orlando, FL. Gartner is one of the largest enterprise IT analyst firms in the world,… Learn more
Blog post15 Oct 2014 The Future of SMS – What We Can Learn from the Romans and the Space Shuttle “Isn’t SMS a dying technology?” is a regular question I get at parties after mentioning my job as a product manager in the mobile messaging industry (well, after explaining that… Learn more
Blog post14 Oct 2014 Toothbrushes, Toilets, Human Beings…and Mobile We recently learned from mobile network analysis firm GSMA Intelligence that humans are now in the minority compared to SIM cards. More people have had cell phones than toilets for… Learn more
Blog post9 Oct 2014 Short Codes LIVE in 48 Hours! (This post references short codes and short code provisioning in the USA only) Yes, we would all like this to be a reality now, but it is a light on… Learn more
Blog post7 Oct 2014 Diary of a Communications Director: Launching a UK and Ireland SMS Project The following story outlines a real-life scenario of what enterprise executives are considering when launching a UK and Ireland SMS project for their business (using the same short code across… Learn more
Blog post23 Sep 2014 Privacy and Security During the Connected Intelligence Era According to Forbes, consumers are being desensitized to privacy and security concerns due to the ongoing string of breaches in the news and the proliferation of social sharing sites. However,… Learn more
Blog post17 Sep 2014 SMS: Your Gateway for Mobile Engagement Enterprises are becoming more and more sophisticated in how they are enabling mobile engagement. A new book from Forrester Research defines this form of engagement as delivering mobile moments. “A… Learn more
Blog post9 Sep 2014 Employee Mobile Engagement: It’s Just Good Business Pundits are talking about how businesses are using mobile messaging (aka text messaging) to communicate better with their customers as well as to acquire new customers, but what about their… Learn more
Blog post3 Sep 2014 Insights from the CIO 100 Symposium I attended and presented at the CIO 100 Symposium, August 18-19, 2014, in Rancho Palo Verdes, California. This annual event brings together more than 300 CIOs and senior IT executives from… Learn more