Blog post28 Feb 2019 APIs & Empathy: Enhancing the Digital Customer Experience Empathy has become one of the major elements of the customer experience conversation. More than ever brands need to be useful, be responsive and be… Learn more
Blog post25 Sep 2017 Real Time Marketing Philips recipe for communication to drive engagement and loyalty. Learn more
Blog post22 Sep 2016 Quo Vadis A2P SMS Ecosystem? Are there more or fewer players in the market today? As I returned from a very busy Wholesale World Congress (WWC) where many SMS players assembled in Madrid, Spain, I… Learn more
Blog post1 Aug 2016 The SMS One-Two PUNCH Boxers have known for a long time that the one-two combination is the most effective way to win fights. Using the same metaphor, how can enterprises use a combination of… Learn more
