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Blog post
26 Mar 2019

Let’s amplify women in the workplace in 2019

To improve diversity there’s one simple step we can take in 2019: choose to seek out and amplify new perspectives.

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Blog post
6 Mar 2019

SMS two-factor authentication is alive and kicking

Authentication apps are in vogue – but there’s a BIG reason SMS 2FA will be relied on by businesses for years to come

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Blog post
28 Feb 2019

Why use RCS? Engagement data from RCS campaigns stuns brands

Six months after the launch of the first commercial campaign to use RCS – here are six impressive takeaways

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Blog post
28 Feb 2019

APIs & Empathy: Enhancing the Digital Customer Experience

Empathy has become one of the major elements of the customer experience conversation. More than ever brands need to be useful, be responsive and be…

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Blog post
21 Feb 2019

The evolution of the empathetic interaction

How mobile innovations will create all-new opportunities to show empathy. Mobile is having a moment. A perfect storm of innovation is radically changing the way…

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Blog post
27 Nov 2018

The AI-powered fight against SMS spam

In recent years, organizations everywhere have turned to SMS to communicate with their customers. This has been good for customer experience and great for business.…

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Blog post
17 Nov 2018

Industry Incident Notification

OpenMarket became aware of a data breach incident in the SMS industry, involving Voxox (formerly Telcentris), when it was made public on Friday, November 16, 2018.…

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Blog post
1 Nov 2018

GSMA study: Consumers ready for RCS business messaging 

With its unparalleled opening rates (and opening times) SMS is a no-brainer for companies trying to communicate urgent information with their customers. But SMS is…

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Blog post
2 Oct 2018

3 reasons your outbound marketing isn’t working

You’ve got a good product. You know who your audience is. Your data is current. And you use multiple channels. But they’re still not working.…

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