A payment reminder lets her know her electric bill is coming up. A notification tells her the balance in her account isn’t going to cover it. She wires some money from another account and avoids the overdraft charges. Happy customer.
The only practical channel
Everyone has their smartphone in their pocket nearly all the time. Mobile is the only practical communication channel for delivering real-time account information and bill reminders.
A better service
SMS bill reminders help prevent late payments and reduces payment processing costs.
A better relationship
Timely, personalized SMS communication with customers strengthens their relationship with you and removes the stigma associated with bill collection.